Golden Star Contacts in Canada
This page lists the available channels for users in Canada to reach Golden Star’s support team, including live chat, e-mail, phone, messengers, and official social networks. Support is provided in English and French to accommodate Canadian users, with an average response time of under 24 hours depending on the selected channel. Golden Star’s contact details and hours are presented below to help users connect quickly and efficiently.
Contact Us
The table below lists all official contact options available to users in Canada. Each channel has a defined purpose and availability window.
| Contact Type | Purpose | Details | Hours (ET) |
|---|---|---|---|
| Live Chat | Account issues, technical support, general questions | Available on-site via the chat widget | 24/7 |
| E-mail (Support) | Account inquiries, document submissions, complaints | [email protected] | Response within 24 hours |
| E-mail (Security) | Identity verification, fraud reports | [email protected] | Response within 24 hours |
| Phone | Urgent account and platform queries | +1-800-XXX-XXXX | Check the official page for current hours |
| Messenger (Telegram) | Quick messages, follow-up on existing queries | Available via the official Golden Star Telegram channel | As posted on-site |
| Social Networks | General updates, public messages | Facebook, Twitter/X, Instagram | Monitored during business hours |
| Physical Address | Official correspondence only | Refer to the official Golden Star website for the full registered address | N/A |
Notes:
- Live chat is the fastest channel for resolving account and game-related questions;
- E-mail is recommended for submitting documents or detailed written requests;
- Phone support hours may vary; users are advised to verify current availability on the official site;
- All contact details listed on this page are official Golden Star contact information for Canadian users.
Time Zone: All hours referenced above are in Eastern Time (ET), UTC-5 (standard) or UTC-4 (daylight saving time).
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